Salesforce Stock (CRM) Slides Following New Layoffs Across Key AI Teams - TipRanks.com

Salesforce just cut more jobs — this time inside the teams building Agentforce AI, MuleSoft, and Marketing Cloud.

That's not just a stock story. Those are the exact product lines mid-market companies were told to bet on for integrations, automation, and campaign ops. The people who built and maintained that roadmap are being walked out the door.

If you're running on any of those products, this matters. Support gets slower. Feature timelines slip. The consultant who "knew your instance" moves on. And you're left holding a platform that's mid-pivot, with no clear picture of what gets prioritized next — or who's even accountable for it.

You've already been through at least one cycle of this. Vendor makes big promises, reorgs internally, and suddenly your critical workflows sit in a backlog nobody owns. The workarounds multiply. Your team loses trust in the system — and eventually, in you for picking it.

The lesson isn't that Salesforce is uniquely bad. It's that when you build your operations on a platform optimizing for its own Wall Street story, you will always be a secondary concern.

A CRM that fits your business shouldn't require you to track vendor earnings calls to know if your tools will still work next quarter.

#CRM #SalesOperations #MarketingOps #MidMarket #Salesforce

Original Source

Salesforce ($CRM) has carried out another round of layoffs, cutting roles across its Agentforce AI unit, MuleSoft, and Marketing Cloud, ...