Workflows
Multi-step automations that run a sequence of actions over time.
2:23 walkthrough, recorded on real data.
Workflows
A workflow is a named, ordered set of actions that runs against a contact: make a call, send email or SMS, create a task, add or remove a tag, change status, assign a user, add a note, drop a voicemail. It starts on a status or owner change, can be gated by filters, and is tracked per contact. Triggers react once; workflows run a sequence.
In this video
- Workflow runs and templates
- The builder: start condition, filters, timing, steps
- Adding steps and waits
- Watching a contact move through a run
The capabilities
Everything below ships in every tier. You own the source, so any of it can be changed.
Eleven action types
Everything from a call to a voicemail drop, in the order you set.
Timing and waits
Space steps across days so the sequence feels human.
Per-contact runs
See where each enrolled contact is in the sequence.
Templates
Save a workflow and reuse it across pipelines.
Import enrollment
A CSV import can enroll every new contact into a workflow.

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See it on your own data
Book 20 minutes and we will walk through Workflows live, on your own market and data.
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