Is Salesforce or ServiceNow a Better Stock to Buy Right Now? | The Motley Fool

Salesforce and ServiceNow are being compared as stock picks right now — and that tells you something important about where these platforms actually live in the world.

Motley Fool ran a piece weighing both companies as investments. Salesforce up 1.56%, ServiceNow doing its thing in IT workflows. Both are Wall Street darlings. Both are priced and built accordingly — for enterprise scale, enterprise budgets, and enterprise patience.

Here's what that means for you: these platforms are optimized for their shareholders first, their biggest customers second, and your mid-market ops team somewhere further down the list. Every roadmap decision, every pricing move, every "we're sunsetting that feature" email reflects that priority order. You've probably already felt it — the customization you needed got buried behind a paid add-on, or the workflow change required a certified consultant and a six-week wait.

You've already tried the big names. Maybe more than once. The frustration isn't a skills gap on your team — it's a structural mismatch between what those platforms were built to do and how your business actually runs.

When the software your operations depend on is being evaluated as a stock, your actual workflow needs are a rounding error in someone else's earnings call.

#CRM #SalesOps #MarketingOps #MidMarket #CRMStrategy

Original Source

That sets up a useful comparison between two enterprise software leaders. Salesforce (CRM 1.56%) brought customer relationship management (CRM) to the ...